Terms And Condition

Trusted veterinary practices across the UK — reviewed by real pet owners who care about animal welfare.

1. Acceptance of Terms

By accessing MY VET, users agree to follow these Terms & Conditions and all applicable laws.

2. Eligibility

Users must:

  • Be at least 18 years old
  • Provide accurate information
  • Have authority to register a practice if registering on behalf of a business

3. User Accounts

Users are responsible for:

3.1 Account Security

  • Protecting passwords
  • Maintaining account confidentiality

4. Veterinary Practice Listings

MY VET allows veterinary practices to create profiles and display information.

Practice owners are responsible for:

  • Profile accuracy
  • Service descriptions
  • Pricing information
  • Opening hours
  • Contact details

5. Reviews and User Content

Users may submit reviews and ratings.

Users must not submit:

  • False or misleading information
  • Offensive content
  • Harmful material
  • Spam content
  • Illegal content

MY VET reserves the right to edit or remove content.

6. Subscription and Payments

Certain features may require paid subscriptions.

6.1 Payment Terms

  • Payments must be completed before service activation
  • Subscription fees are displayed during purchase

7. Intellectual Property

All platform content including:

  • Logos
  • Branding
  • Designs
  • Images
  • Text
  • Software elements

remain the property of MY VET unless otherwise stated.

8. Restricted Activities

Users must not:

  • Misuse the platform
  • Attempt unauthorized access
  • Upload malicious software
  • Copy website content without permission
  • Use the platform for illegal purposes

9. Disclaimer

MY VET acts as a directory platform connecting users with veterinary practices.

We do not guarantee:

  • Treatment outcomes
  • Availability of services
  • Complete accuracy of user-submitted content

10. Limitation of Liability

MY VET will not be responsible for:

  • Indirect losses
  • Data loss
  • Business interruptions
  • Third-party service issues